FAQ & Contact Us
What are the delivery charges?
There are no delivery charges. We offer free shipping on all our products in India.
Do you ship outside India?
Yes we do, for product enquiries outside India, please send whatsapp message at customer service number to know more about delivery charges.
Do you offer express delivery in India? What are the charges?
We do understand the need for last-minute shopping! We will try our best to deliver your product at the earliest if you need it immediately. Get in touch with us for such requirements. Express delivery charges will be extra.
How can I track my order?
Tracking will be provided to you within 48 hours of placing the order and the tracking details will be emailed to you as soon as possible.
What payment methods do you offer?
We accept Visa, MasterCard and American Express credit cards and debit cards as well as net banking transfers. We also offer UPI and EMI options on select credit cards. The options are provided at checkout page while placing the order.
Is it safe to use my card on your website?
Our online ordering process is private and secure. The actual payment happens on a third party secure payment gateway page that is encrypted, protected and processed over a secure server.
Will I receive an order confirmation?
Yes, you should receive a confirmation email and order number as soon as you place an order. If you do not receive an order confirmation, please contact us at [email protected] with your order details.
Are there any hidden charges or taxes?
No, there are no hidden charges or taxes over and above the product pricing. Also, there are no shipping charges for our products delivered in India. The product pricing is inclusive of all taxes.
What if i change my mind and want a different style or color after my order is placed?
Once an order is placed at Wolfberrybags.com, you cannot make changes. However, for assistance please contact our customer service representatives at [email protected]
Can I see a record of my transactions with Wolfberrybags.com?
You must be a registered account holder on Wolfberrybags.com to access your order history. Order history displayed in your online account includes all your online purchases, but only those purchases made after establishing an account.
Why should I create a Wolfberrybags.com account?
Creating an account on Wolfberrybags.com can maximize your shopping experience and make your use of the site more convenient. Also, certain features and benefits of our website are only available if you register an account. Examples of just some of those great benefits include: the ability to store payment, billing and shipping information for faster and easier checkout; the ability to maintain an address book for easy shipping to different addresses; the ability to create and manage a list of Favorites; and tracking your order history.
What do I do if I have forgotten my password?
If you have forgotten your Wolfberrybags.com account password, please click on the Forgot Password link during the sign-in process. You will be instructed to reset your password via email, or by answering one or more security questions. If you choose to submit your email address, we will send you email containing a link to our site which you can follow to create a new password. You may also contact a customer service representative at [email protected]
Have more questions or need help?
For any questions relating to your order or payments, general or press inquiries, large orders, partnerships or any other assistance, please feel free to contact us at:
Email : [email protected]